Shipping policy
🌍 Shipping Policy
Thank you for shopping with us! We’re proud to ship our products from Athens, Greece to customers across the globe. Below you'll find all the details about our shipping process.
📦 Order Processing
All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed the next business day.
You’ll receive a confirmation email with tracking information once your order has shipped.
🇬🇷 Domestic Shipping (Greece)
Standard Shipping: 2–4 business days — €3.50 flat rate
Free Shipping: On orders over €50
Express Shipping: 1–2 business days — €6.00
🇪🇺 European Shipping
Standard Shipping: 4–7 business days — €9.00
Free Shipping: On orders over €100
Express Shipping: 2–4 business days — €15.00
🌐 International Shipping (Worldwide)
Standard Shipping: 7–14 business days — €15.00
Free Shipping: On orders over €150
Express Shipping: 3–7 business days — €25.00
Customs duties and import taxes may apply depending on your country. These are the responsibility of the customer.
🚚 Tracking & Delivery
All shipments include tracking. You’ll receive a tracking number via email once your order is dispatched.
Delivery times may vary based on location, customs clearance, and local postal services.
❗ Delays & Issues
We are not responsible for delays caused by customs, weather, or other factors beyond our control.
If your package is lost or damaged, please contact us at [santannasquare@gmail.com] and we’ll assist you promptly.